2020 brought us an unprecedented adversity domestically and globally. Businesses that used to exist has suddenly disappeared, and companies from different industries suddenly must rely on online channels much more than they were used to. Some lucky ones have made their preparations well, while some was caught a bit off-guard and need to start their digital journey. China has been in the forefront when it comes to digitalization development and its digitalization evolvement has been astonishing. In this article, we will briefly look into some digital marketing trends in China in 2021.
Short video, social ecommerce, and private domain traffic would become even more important
According to the data from SocialBeta, short video, social ecommerce, and private domain traffic is considered as the top 3 marketing approaches to look into based on the survey done with advertisers in China.
Social ecommerce refers to the process of applying social media and ecommerce functions like following, sharing, commenting, and interaction into ecommerce purchasing services to provide a better and more sociable purchasing experience. Social ecommerce works like a shopping guide to lure potential customers, as well it creates interaction between the brand and customers. From a brand’s perspective, this could increase the stickiness of the customer, and from the customer perspective, it creates a sense of participation.
Private domain traffic refers to a social network such as a WeChat group, and WeChat mini-program registered members, created and owned by a brand. For example, a cosmetic brand could create several WeChat groups (each could have up to 500 WeChat users) and through offline and online activities, customers could be added to the WeChat group. The brand can then do sales and promotion related activities in the group without spending any advertising money and people in the group are also their targeted customers.
KOL/KOC marketing will play an even more important marketing role
Brands often rely on the KOL/KOC for product seeding, sales conversion, and branding purposes. Although one of the major challenges for using KOLs could be tracking the data authenticity which makes it hard to really value the efficiency of a KOL cooperation. Cooperation with KOC has drawn more and more attention from the advertisers. KOC often shares their true experience from a customer perspective, which would lead more trusts and emotional resonance for other potential customers. Even though their follower base is smaller than traditional KOLs, but the follower quality could even be higher. In the year 2021, a marketer needs to not only rely on KOLs’ mass follower base for branding purpose, but also rely on KOCs to substitute KOL for creating more trustworthy products discussions.
With the implementation of 5G, the speed of mobile internet will be even faster. In a highly digitalized society like China where mobile APPs are highly integrated into people’s everyday life, the increased internet speed will push the digital development even further, an upgraded and new digital marketing approaches could be incubated.
As a marketer, it is truly exciting to see what the upcoming changes in China’s digital marketing world will be in 2021.